Privacy Policy

Information We Collect

AE does not routinely collect personal information from visitors who browse the Website.

We may collect limited personal information when you voluntarily contact us through the Website, by email, by telephone, or through another direct communication channel. This information may include:

• Your name;
• Company name and position;
• Email address;
• Telephone number;
• Country or business location;
• The content of your inquiry; and
• Any other information you voluntarily provide to us.

You are not legally required to provide this information. However, without the relevant contact details, we may be unable to respond to your inquiry or provide the requested information or service.

How We Use Personal Information

AE uses personal information only for legitimate business communication and customer-service purposes, including:

• Responding to inquiries and requests;
• Contacting customers, prospective customers, representatives, distributors, and suppliers;
• Providing information about AE products, services, quotations, technical support, and spare parts;
• Managing an existing or potential business relationship;
• Processing orders and fulfilling contractual obligations;
• Maintaining records of business correspondence; and
• Complying with applicable legal or regulatory requirements.

We will not use the information provided through the Website for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

No Sale or Marketing Disclosure of Personal Information

AE does not sell, rent, trade, or disclose your personal information to unrelated third-party companies for their advertising, marketing, profiling, or commercial purposes.

Contact information such as an email address or telephone number is used only to communicate with the relevant customer, prospective customer, supplier, representative, or other business contact.

AE may disclose information only where:

1. The disclosure is required by applicable law, a court order, or a competent governmental authority;
2. The disclosure is necessary to protect AE’s legal rights or prevent fraud or misuse of the Website;
3. You have expressly authorized the disclosure; or
4. Limited access is technically necessary for a service provider that operates essential infrastructure on AE’s behalf, such as website hosting or business email services. Such access must be limited to the service being provided and subject to appropriate confidentiality and data-protection obligations.

International Data Transfers

AE does not intentionally transfer personal information to unrelated third parties outside Israel.

However, information submitted electronically may be processed or stored through standard website-hosting, email, cloud, or communications infrastructure. Where such processing involves another country, AE will take reasonable steps to ensure that the information remains appropriately protected in accordance with applicable law.

Cookies and Technical Information

The Website may use cookies or similar technologies that are strictly necessary for its proper operation, security, performance, or basic functionality.

The Website is not intended to use cookies to create personal profiles or to sell visitor information. Where non-essential analytics, advertising, or third-party tracking technologies are introduced, the Website will provide any notice or consent mechanism required by applicable law.

Visitors may control or delete cookies through their browser settings. Disabling essential cookies may affect certain Website functions.

Data Retention

AE retains personal information only for as long as reasonably necessary to:

• Respond to the relevant inquiry;
• Maintain the applicable business relationship;
• Provide products, services, or technical support;
• Maintain reasonable business and correspondence records; or
• Satisfy legal, accounting, contractual, or regulatory obligations.

When personal information is no longer reasonably required, AE will take reasonable steps to delete it, anonymize it, or securely restrict further use.

Information Security

AE takes reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to persons who reasonably require it for the purposes described in this Privacy Policy.

Nevertheless, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. Users should therefore avoid submitting unnecessary confidential or sensitive information through general website contact forms or ordinary email.

Your Rights

Subject to applicable law, you may contact AE to request:

• Confirmation as to whether AE holds personal information about you;
• Access to personal information held about you;
• Correction of information that is inaccurate, incomplete, or outdated;
• Deletion of information that is no longer required or is being processed unlawfully;
• Withdrawal of consent, where processing is based on consent; or
• That AE stop using your information for direct marketing communications.

AE may request reasonable information to verify your identity before processing a privacy-related request. Certain information may need to be retained where required by law or for the establishment, exercise, or defense of legal claims.

Direct Communications

AE may send business communications concerning an existing inquiry, quotation, order, product, service, or commercial relationship.

Where required by law, marketing communications will be sent only with the appropriate permission. You may ask AE to stop sending marketing communications at any time by replying to the relevant message or contacting us using the details below.

Third-Party Websites

The Website may contain links to websites operated by customers, suppliers, representatives, industry organizations, or other third parties.

AE does not control and is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policy of each external website they visit.

Children’s Privacy

The Website is intended for business and professional audiences and is not directed toward children. AE does not knowingly collect personal information from children through the Website.

Changes to This Privacy Policy

AE may update this Privacy Policy periodically to reflect changes in its Website, business practices, technologies, or applicable legal requirements.

The revised version will be published on this page, together with an updated “Last Updated” date. Material changes may also be communicated through an additional notice on the Website where appropriate.

Governing Law

This Privacy Policy is governed by the applicable laws of the State of Israel, including the Israeli Protection of Privacy Law, 5741-1981, and regulations issued under it.

Where additional data-protection legislation applies to a particular visitor or activity, AE will process personal information in accordance with the applicable requirements.